Productist

Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve and optimize business processes. Business process modeling is a tool that organizations use to evaluate their current processes.  The goals of modeling: to understand to illustrate  to analyze Components of modeling: activities events decisions roles information Other artifacts Common Modeling Methods: Swim Lane Flowcharts (read https://en.wikipedia.org/wiki/Swim_lane) UML Activity Diagrams (read https://www.uml-diagrams.org/activity-diagrams.html) BPMN Business Process Diagrams (read https://en.wikipedia.org/wiki/Business_Process_Model_and_Notation) Important links: Process Excellence Network- http://www.processexcellencenetwork.com/articles/ iSixSigma- http://www.isixsigma.com/new-lean-six-sigma/ BPMN home site- http://www.bpmn.org/ BPMN Quick Guide- http://www.bpmnquickguide.com